Бізнес-процеси підприємства: теоретичний аспект та оцінка ефективності.

Abstract

The article explores the theoretical aspects of business processes implementation at enterprises. It is revealed that there is no established definition of the essence of the category «business process». The classification of the business processes of the enterprise is investigated. The basic components are analyzed and the general scheme of business is created. It is often noted that business processes are not as effective as possible. The reason is that business processes in enterprises exist in the traditional form without changes and flexible adaptations to the dynamic development and changeability of the present. This leads to internal conflicts, unproductive waste of time, duplication of employee responsibilities, and uncertainty. The article outlines an algorithm for determining business process performance criteria and outlines basic methods for optimizing and improving them.